Support Services

SOS Annual Support Plan: $390.00 Annually
Priority Status
Telephone and Remote Support for:
Unlimited Practice Management Software Support
Hardware, Anti-Virus, Operating System, Backup, Digital Imaging and Bookkeeping @$1.00 per minute
Remote Training:
Custom/New Employee $10 Per Session, $2.00 per Minute (No Minimum Hours)
On-Site:
On-Site Training Custom/New Employee (4 Hours per Session, 6 People, Minimum 4 Hours)
Office Visit $15.00, $550.00
Discounts:
20% off Remote Training Sessions (No Minimum)
20% off On-Site Training Sessions (4 Hour Minimum)
20% off Installation Labor Fee of $165.00 per Hour on New Hardware Purchase from SOS
Hardware Support Office Visit $15.00 and $75.00 per Hour
Non SOS Plan:
Telephone Support: Per Call $7.00, $3.00 per Minute
Hardware, Anti-Virus, Operating System, Backup, Digital Imaging and Bookkeeping @$3.25 per minute
On-Site Training Custom/New Employee (4 Hours per Session, 6 People, Minimum 4 Hours)
Office Visit $30.00, $550.00
Remote Training: Custom/New Employee $15 Per Session, $3.00 per Minute (No Minimum Hours)
Hardware Support Office Visit $30.00 and $95.00 per Hour

Travel and Lodging May Apply